When leaders want to connect with people, it shows. Their actions draw people to them, and connections grow. Relationships ascend to the next level when you seek feedback from your staff, especially regarding how they’re being managed. Your ...

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  1. Authentic Leaders Connect with Candor and Caring
  2. Three Mindful Workplace Communication Tips
  3. Three Mindful Tips for Effective Workplace Communication
  4. Three Tips For More Mindful Communication
  5. Three Mindful Communication Skills
  6. More Recent Articles

Authentic Leaders Connect with Candor and Caring

Authentic Leaders Connect

 

Many leaders are unaware of how their lack of authenticity chips away at people, breeding dissatisfaction, distrust and disloyalty. Organizational effectiveness and productivity suffer when workers view leaders as inauthentic.

One out of three people distrusts his or her employer, according to the 2017 Edelman “Trust Barometer.” Four out of five don’t see authenticity in their leaders’ performance. When only 20 percent of leaders come across as genuine, they risk handicapping their organizations with insufficient influence, poor worker engagement and, ultimately, disappointing corporate results.

People want to be led well. They want assurance that their best interests are important and that their future is in safe hands. They need to believe their leaders will make sound, effective decisions. Inauthentic leaders destroy employee confidence.

The Real Deal

Authenticity is an emotionally vital state of well-being for employees—one that heavily relies on a leader’s consistent trueness, explains consultant Karissa Thacker in The Art of Authenticity (Wiley, 2016). The author suggests that leaders recognize this principle as irrefutable in order to enhance interdependence. The best leaders undergo continual self-assessment and improvement to convert habitual behaviors into authentic ones.
Connect

Sincere leaders say what they mean and mean what they say, thus coming across as authentic. A genuine, relational approach to people shows them they’re valued. When they see a leader who’s interested in them, they’ll reciprocate, thereby satisfying their need for security and value, while fueling engagement and productivity. A leader’s vision is compelling under these conditions.

When leaders want to connect with people, it shows. Their actions draw people to them, and connections grow. Relationships ascend to the next level when you seek feedback from your staff, especially regarding how they’re being managed. Your willingness to listen demonstrates an authentic sense of vulnerability that reveals courage, candor and caring.

...About Dr. Maynard Brusman

Dr. Maynard Brusman
Consulting Psychologist and Executive Coach|
Trusted Leadership Advisor
Emotional Intelligence & Mindful Leadership Workplace Expert

You can choose to work with a highly seasoned executive coach to help facilitate your leadership development and executive presence awakening what’s possible.

For more information, please go to http://www.workingresources.com, write to mbrusman@workingresources.com, or call 415-546-1252.

Subscribe to Working Resources Newsletter: http://www.workingresources.com

Visit Maynard's Blog: http://www.workingresourcesblog.com
 
Connect with me on these Social Media sites.

http://twitter.com/drbrusman
http://www.facebook.com/maynardbrusman
http://www.linkedin.com/in/maynardbrusman
https://www.youtube.com/user/drmaynardbrusman
http://google.com/+maynardbrusman

      

Three Mindful Workplace Communication Tips

The most successful leaders today have not only mastered technical skills, they've also mindful and have mastered emotional intelligence competence.

Commonly known as people or interpersonal skills, emotional intelligence skills like managing conflict, building a respectful workplace, and maintaining positive relationships are key to a mindful leader’s success.

Here are three emotional intelligence skills mindful leaders need to be successful followed by tips to develop them:

1. Maintaining professionalism

Maintaining professionalism can be extremely difficult for today's leaders who are friendly with many of their employees, but recognizing the line between work life and personal life and striking a balance in between is critical.

Tip: Establish clear boundaries if you work with friends, be fair to all subordinates regardless of friendships, and avoid the perception of offering any special treatment or favors.

2. Managing change

People respond to change in many different ways. In professional settings, employees will often look to their leaders during times of constant change for reassurance, guidance, and a sense of stability. Mindful leaders are consistent and bring clarity to the mission of the organization.

Tip: Give employees the opportunity to share their thoughts, focus on the positive, and remain available to answer questions in the spirit of discovery and dialogue.

3. Managing resistance

Leaders will always face resistance, and the way they handle opposition determines a great deal about how they are perceived by employees. 

Tip: Handle resistance with grace by focusing on the issue and remaining non-confrontational, taking responsibility if you contributed to an issue, and asking for the resistors' help in coming to a problem's resolution.

Dr. Maynard Brusman

Consulting Psychologist and Executive Coach

Trusted Leadership Advisor

Emotional Intelligence & Mindful Leadership

We help innovative companies develop emotionally intelligent and mindful leaders.

For more information, please go to http://www.workingresources.com, write to mbrusman@workingresources.com, or call 415-546-1252


      

Three Mindful Tips for Effective Workplace Communication

The most successful leaders have not only mastered technical skills, they've also mindful and have mastered emotional intelligence competence.

Commonly known as people or interpersonal skills, emotional intelligence skills like negotiating, building morale, and maintaining relationships are key to a leader’s success.

Here are three emotional intelligence skills leaders need to be successful and helpful tips to develop them:

1. Interacting with employees and colleagues 

Cordial relationships between managers and their employees are absolutely essential to creating a collaborative and productive and positive work environment. 

Tip: Always use people's names when speaking to them, show interest in employees' lives, express appreciation and recognize contributions, and make your colleagues feel important and that you truly care about them. 

2. Providing criticism

For leaders supervising employees who may not be performing at the optimum level, giving criticism is extremely important in maintaining high standards and producing good work that meets or exceeds those standards.

Tip: Give criticism in private, don't point fingers, don't sugarcoat the problem, be specific focusing on observable behaviors that ned to change, and ask for the person's thoughts and input so they feel they're part of the solution.

3. Managing difficult employees

Every office has difficult employees whose behavior and attitudes can jeopardize workplace harmony. Mindful leaders need know how to deal with these employees, especially because others will judge the leader based on how he or she handles the situation.

Tip: Tackle the problem in the moment instead of waiting to deal with it, rely on evidence when pointing out unacceptable behavior, implement a plan for correcting the behavior, and follow up regularly to ensure the positive change is sustainable.

Dr. Maynard Brusman

Consulting Psychologist and Executive Coach

Trusted Leadership Advisor

Emotional Intelligence & Mindful Leadership

We help innovative companies develop emotionally intelligent and mindful leaders.

For more information, please go to http://www.workingresources.com write to mbrusman@workingresources.com, or call 415-546-1252


      

Three Tips For More Mindful Communication

Are you an executive leader who wants to be more effective at work and get better results?

Did you know that research has demonstrated, that the most effective leaders model high emotional intelligence, and that EQ can be learned? It takes self-awareness, empathy, and compassion to become a more emotionally intelligent leader.

Commonly known as people or interpersonal skills, emotional intelligence skills like negotiating, building morale, and maintaining relationships are key to a leader’s success.

Here are three emotional intelligence-based communication skills leaders need to be successful including valuable tips to develop them:

 1. Delivering bad news

No one wants to be the bearer of bad news, but authentic leaders know that it's all part of the job. The ability to deliver unfortunate news tactfully is what sets mindful leaders apart.  

Tip: Deliver bad news in person rather than via email or memo, take responsibility, be as truthful as possible, and give employees an opportunity to respond and discuss how the news impacts them.

2. Saying no

In any leadership position, saying no to employees and ideas is an important part of the job. The ability to turn people down with compassion is critical. 

Tip: Empathize with people when saying no to let them know you understand the situation, explain your reasoning for saying no, and end the conversation on a positive note by offering your open invitation to listen and another way to help.

3. Negotiating

Most leaders are negotiating throughout the day — with clients, with employees, and with friends and family. The most successful negotiators remain fair, honest and considerate of others' desires while advocating for what they want.

Tip: Look at the situation through the other person's eyes, be prepared to offer several options, demonstrate that you've heard and understood their viewpoint, and offer to help out in some way to demonstrate that you're collaborative and a team player. focusing on "we".

Dr. Maynard Brusman
Consulting Psychologist and Executive Coach|

Trusted Leadership Advisor
Emotional Intelligence & Mindful Leadership Workplace Expert

For more information, please go to http://www.workingresources.com, write to mbrusman@workingresources.com, or call 415-546-1252


      

Three Mindful Communication Skills

Emotionally Intelligent Leadership

The most successful leaders have not only mastered technical skills, they've also mindful and have mastered emotional intelligence competence.

Commonly known as people or interpersonal skills, emotional intelligence skills like negotiating, building morale, and maintaining relationships are key to a leader’s success.

Here are nineteen emotional intelligence skills leaders need to be successful — as well as tips to develop them:

1. Listening 

The best communicators are not only skilled at articulating their own thoughts, they're also great listeners. We tend to associate being the loudest voice in the room with power and control, but successful leaders understand the importance of listening to others' thoughts and ideas.

Tip: Give the speaker your undivided attention, take notes, reserve judgment, remain in a state of discovery and be open to opinions.

2. Communicating

The ability to communicate effectively is essential to forming and maintaining positive relationships. Leaders who have mastered the exchange of ideas
can more effectively manage employees and create a positive work environment.

Tip: Communicate with courtesy, model confidence, back up statements with facts, and try to avoid tentative language like, "might," "maybe," "possibly," and "ASAP."

3. Nonverbal communication

Your body language can often be more important than what you actually saying. Research indicates that the words we choose have just a 7% impact on the listener's interpretation,
while body language has a 55% impact.

Tip: Maintain eye contact while speaking to show respect and sincerity, hold good posture to project confidence, avoid gestures that are distracting or convey disinterest such as crossed arms or fidgeting with clothing/jewelry, and be mindful that your facial expressions align with the message being communicated.

Working with a seasoned executive coach and leadership consultant trained in emotional intelligence and incorporating assessments such as the Bar-On EQ-i 2.0, Hogan Lead, CPI 260 and Denison Culture Survey can help leaders nurture strengths-based conversations in the workplace. You can become an inspiring leader who models emotional intelligence and social intelligence, and who inspires people to become fully engaged with the vision, mission and strategy of your company or law firm.

Working Resources is a San Francisco Bay Area executive coaching and leadership development firm helping innovative companies and law firms develop emotionally intelligent and mindful leaders. We help build coaching cultures of positive engagement.

...About Dr. Maynard Brusman

Dr. Maynard Brusman
Consulting Psychologist and Executive Coach|
Trusted Leadership Advisor
Emotional Intelligence & Mindful Leadership Workplace Expert

I coach leaders to cultivate clarity, creativity, focus, trust, and full engagement in a purpose-driven culture.

Dr. Maynard Brusman is a consulting psychologist and executive coach. He is the president of Working Resources, a leadership consulting and executive coaching firm. We specialize in helping San Francisco Bay Area companies develop emotionally intelligent and mindful leaders. 

Maynard is a highly sought-after speaker and workshop leader. He facilitates leadership retreats in Northern California and Costa Rica.

“Maynard Brusman is one of the foremost coaches in the United States. He utilizes a wide variety of assessments in his work with senior executives and upper level managers, and is adept at helping his clients both develop higher levels of emotional intelligence and achieve breakthrough business results. As a senior leader in the executive coaching field, Dr. Brusman brings an exceptional level of wisdom, energy, and creativity to his work.” — Jeffrey E. Auerbach, Ph.D., President, College of Executive Coaching

The Society for Advancement of Consulting (SAC) awarded Dr. Brusman rare "Board Approved" designations in the specialties of Executive Coaching and Leadership Development. Alan Weiss, Ph.D., President, Summit Consulting Group

Are you an executive leader who wants to be more effective at work and get better results?

Did you know that research has demonstrated, that the most effective leaders model high emotional intelligence, and that EQ can be learned? It takes self-awareness, empathy, and compassion to become a more emotionally intelligent leader. 

Emotionally intelligent and mindful leaders inspire people to become fully engaged with the vision and mission of their company. Mindful leadership starts from within.

I am a consulting psychologist and executive coach. I believe coaching is a collaborative process of providing people with the resources and opportunities they need to self manage, develop change resiliency and become more effective. Utilizing instrumented assessments - clients set clear goals, make optimal use of their strengths, and take action to create desired changes aligned with personal values.

I have been chosen as an expert to appear on radio and TV, MSNBC, CBS Health Watch and in the San Francisco Chronicle, Wall Street Journal, USA Today, Time, Forbes and Fast Company.

Over the past thirty-five years, I have coached hundreds of leaders to improve their leadership effectiveness.

After only 6 months, one executive coaching client reported greater productivity, and more stress resiliency helping her company improve revenues by 20%. While this may depend on many factors most of my clients report similar satisfaction in their EQ leadership competence leading to better business results.

You can choose to work with a highly seasoned executive coach to help facilitate your leadership development and executive presence awakening what’s possible.

For more information, please go to http://www.workingresources.com, write to mbrusman@workingresources.com, or call 415-546-1252.

Subscribe to Working Resources Newsletter: http://www.workingresources.com

Visit Maynard's Blog: http://www.workingresourcesblog.com
 
Connect with me on these Social Media sites.

http://twitter.com/drbrusman
http://www.facebook.com/maynardbrusman
http://www.linkedin.com/in/maynardbrusman
https://www.youtube.com/user/drmaynardbrusman
http://google.com/+maynardbrusman

      

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