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Brand Immersion - 5 new articles Brand Immersion is now NucleusBrand Immersion has moved to Nucleus, located at nucleusbranding.com. We’ll now be posting exclusively to that site and we’ve moved the latest Brand Immersion posts over to the new site. Branding and the Big Three: 7 Steps to Brand Recovery 1. Nothing kills a great brand faster than a bad product. Or, as my friend Kelly Hoey likes to say, "you can’t polish dirt!" There is no amount of advertising or promotion that will cultivate consumer trust and loyalty if the product doesn’t deliver. 2. Great brands know themselves and act with unwavering consistency. Nike stands for one thing – authentic athletic performance. We see this in every product they make, every ad they run and everything they do. As a result, we trust them. 3. Brands that lead with behavior and not rhetoric win. While Ford talked about “Quality is job 1,” Honda delivered a quality product every day, and has for over 30 years. 4. Anticipating consumer needs leads to game changing innovation and marketplace advantage. Tide is over 60-years old and remains one of the fastest growing brands in the P&G portfolio. Their growth, leadership and profitability are attributable to a clear understanding of the customer, a desire to make life better, and a committed focus on continuous innovation. 5. Satisfying a customer means not only meeting their needs but satisfying desires. Whole Foods turned grocery shopping into high art and capitalized on a wave of foodie obsession. 6. Brands that cultivate a sense of belonging create emotional bonds with consumers that are almost impossible to break. Apple told us that they were for the crazy ones, those who dare to think different and in the process, change the world. Who, among the rapidly growing creative class, would not want to consider themselves among the crazy likes of Gandhi, Picasso or Amelia Earhart? 7. Great brands inspire evangelism. Ikea, Mini and Google enjoy profound mind- and market-share with astoundingly small advertising budgets. VSL brought my attention to this fantastic branded utility that is now gone. My favorite part of this video is the driver and passenger response not only to the "utility" but also the sponsoring brand. Way to go Honda! |