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Anything HR by Ed - 5 new articles

Making Your Recognition Count

   



If You're a Learning and Development Professional, Here's Why You Should Join the Philippine Society for Talent Development (PSTD)

If you haven't joined PSTD before, now is the best time to join. If you have been a member in the past, now is the time to rejoin.

In a rapidly evolving world, where AI, digital learning, and hybrid work arrangements are becoming the norm, the role of learning and development (L&D) professionals is more crucial than ever. As an L&D professional, your responsibility not only involves guiding others' developmental journeys but also continually nurturing your own growth. One exceptional platform that addresses both these aspects is the Philippine Society for Talent Development (PSTD). This is a remarkable year for the Society. Leaders and dedicated members have created some breakthrough initiatives that make this an ideal organization to join if you are a learning and development practitioner. In this article, we will delve into two major reasons why joining PSTD should be a priority for any L&D professional and explore the plethora of benefits it offers.

1. Continual Nurturing of Your Professional Growth

As an L&D professional, your effectiveness is deeply intertwined with your commitment to personal growth. The landscape of talent development is evolving rapidly with the influx of AI, digital learning tools, and novel work arrangements. To guide others effectively through these changes, you must remain at the forefront of knowledge and innovation.

PSTD understands the vital importance of keeping your skills up to date. Through its community of practice, PSTD facilitates conversations, research, and collaboration that help you keep abreast of what is in the field. The opportunity to engage with fellow practitioners who are equally passionate about growth and learning is invaluable. PSTD acts as a fertile ground for sharing insights, discussing emerging technologies, and exploring best practices. This environment of constant learning ensures that you are well-equipped to lead others on their developmental journeys.

2. Contributing to the Professional Growth of Peers

Being part of PSTD means you not only focus on your own growth but also contribute to the advancement of your peers. In an era where collaboration and knowledge sharing are paramount, society provides a platform for you to share your experiences, learnings, and insights with fellow L&D professionals. Your journey can inspire and guide others, fostering a collective elevation of skills and knowledge.

Additional Benefits of Joining PSTD

Apart from the pivotal reasons mentioned above, joining PSTD unlocks a treasure trove of benefits:

  1. Access to a Digital Library: Gain free entry to a growing collection of learning videos tailored for L&D practitioners, enhancing your skill set and knowledge base.
  2. Publications Partnership: PSTD's partnership with Australia Awards and Alumni Engagement-Philippines gives you free access to numerous publications, keeping you updated with the latest trends and practices.
  3. Resource Abundance: Access studies, research, tools, templates, and engaging conversations on emerging L&D technologies, enriching your toolkit.
  4. Monthly Newsletter: Receive the monthly PSTD newsletter packed with news and articles about talent development, helping you stay informed.
  5. Exclusive Discounts: Benefit from substantial discounts on training, venues, HR services, and more through PSTD's merchant partnership program
  6. Network Expansion: Interact with passionate, growth-oriented practitioners through PSTD events, expanding your professional network.
  7. Personal Branding: Actively participate in society events to enhance your personal and professional brand.
  8. Mentorship Opportunities: Get a mentor or become one, further enriching your learning journey.
  9.  Get Certified: Gain recognition and expertise by becoming certified as a Training Analyst, Designer, Facilitator, Manager, and eventually, a Master Trainer.
  10. Bonus: Join PSTD today and receive free access to the Foundations of Training online course, valued at 3,000.00, absolutely free!

 The field of talent development demands a commitment to continuous growth. PSTD offers a unique platform that not only nurtures your own professional journey but also empowers you to uplift others in the field. With its diverse benefits and robust community, PSTD is undoubtedly the ideal space for every dedicated L&D professional. Join the society today and embark on a transformative journey of growth, collaboration, and excellence. Together, let's shape the future of talent development. #PSTDroadto1k

   



The HR In My Mind

 

Note: It's been a while since my last post here. I've been posting blogs at my company website. So, if you are missing a lot of my writing, please check them out here at ExeQserve.com


I think now, more than ever, companies must strive to hire a good HR person and empower that person to contribute to organizational change.

Think about it, if the person in charge of HR will be responsible for anything and everything HR, that person will hire people, take charge of their development, and develop a strategy to keep them aligned, engaged, and contributing to organizational performance.  As they say, it is not rocket science, which makes the HR work that much harder.  There is science in rocket science, in HR, you have to know when to apply science and when to apply art.

When you look at HR professional CVs, you will see ones with a lot of suffixes like the conventional master’s degrees, and certifications. I’ve always seen that as a good first sign. This means you are looking at someone passionate about deepening knowledge in HR. However, it’s no guarantee. I met people who take certifications to make themselves marketable.  The certifications don’t reflect in their work.

Meeting hundreds, maybe more than a thousand HR professionals made me reflect on what it takes to be an HR professional needed at this time.  To make sense of the HR in my mind, I used an Iceberg framework to describe the competencies and traits. This may be a long post because as I discuss the characteristics of my ideal HR, I also want to share my critique on what I see as a prevalent attitude of HR practitioners in the Philippines.  So, here goes.

Knowledge

Considering the complexity of HR work, it is expensive to hire HR professionals who are lazy about learning. I often see companies who look at years of experience in handling HR transactions, and knowledge of labor laws as a basis for hiring HR.  I believe that mastering the administration of HR services continues to be important knowledge. If HR is to play a bigger, more strategic role in the organization, we need to continually update our knowledge on how we can lead or facilitate organizational alignment, and employee engagement.  It is also important for HR to be deeply immersed in the business so we know how our work impacts the organization’s business performance.

Skill

For HR to move from transactional to a strategic partner role, we need to develop a strategic mindset, apply problem-solving, and decision-making skills and change management. I also think that HR should fully immerse in talent development if this is part of their responsibility. I’m not talking about conducting training, although that Is not bad. I’m talking about developing a talent development strategy that truly develops talents. Why, because many existing talent development strategies are failing to bring in ROI and failing to develop employees’ potentials.

Social Role

Below the surface of the iceberg are the drivers of the pursuit of necessary HR skills and knowledge.  I think that HR professionals who pursue higher knowledge and truly practice more strategic HR skills see themselves as more than just administrators. They see themselves as leaders, who play an important strategic role in guiding other leaders and facilitating alignment and engagement. I believe that HR professionals who go beyond putting together training calendars and budgets see themselves as talent development champions. They are not satisfied with the traditional approach to training. They look for best practices, engage their stakeholders in developing and implementing a strategy that works. This makes them credible activists.

Self-Image

I think confidence plays an especially important part. I’m not talking about projecting confidence, but real confidence. I think that confident people can afford to be humble to recognize their own ignorance, so they are not afraid of feedback or criticism. The best HR professionals I know are empathic. Because can put themselves in the shoes of others, they are neither defensive nor territorial.  They are courageous enough to be vulnerable and taking risks. Because of this, they learn faster and grow faster.

Traits

The HR in my mind is not afraid of change. They don’t just welcome feedback, they seek it. They comfortably build a harmonious relationship with people in the organization, and outside of it, which is a contrast to some HR practitioners I know who tend to have an adversarial relationship with the other people in the organization. A good HR professional promotes alignment, not just compliance. Sadly, many of the HR professionals I know are still control freaks to the extent of people being afraid of them rather than respect them. Do you know what follows fear? Resentment. You don’t want an HR that is resented by employees. You want one whom people listen to and go to for their concerns.

Motivation

At the bottom of the iceberg is what drives an HR professional to develop one’s capacity to contribute to organizational success and the employees’ professional success.  We have learned from various motivations theory that money is maintenance or a hygiene factor. In short, it shouldn’t be an issue. Let’s admit, our being a 3rd world country, compensation will continue to be a basic and security need. Some HR professionals I know don’t seem to grow out of just securing their jobs. The HR in my mind is obsessed with pursuing organizational success and understands that the employees’ happiness is closely linked to it.

 

 

   



The Power of Training Follow Through Sessions


It always pleases me when clients allow ExeQserve Consultants to touch base with participants again after a training and have them tell their stories on how they applied their learning in the workplace.

One of the things we at ExeQserve offers clients is a free follow through session. When we run Team Building Events, Leadership Training, or Coaching Workshops, we offer our client companies free follow through sessions. When they say yes, we integrate follow through in the design. The participants identify leadership development projects or re-entry action plans. They are given a fair amount of time to apply their learning and prepare to present the results during the follow up sessions. This is what we learned from offering this value-adding service.
  1. A follow-up session separates the grains from the chaffs.  This is especially true for Leadership Training. Follow through Sessions are exciting times for real leaders who worked on their projects and are pleased about their experience. We often hear reports of increased productivity. Raised revenues, and improved performance. Those who attend the training to comply with the HR’s instruction to attend make up lame excuses for not working on their projects.  The lesson for us is this. Leaders respond to Leadership Training. Non-leaders are overwhelmed by it.
  2. Follow through Sessions, reflects on the leadership in the organization and HR/Learning and Development Head more than it does the participants. We manage to have follow up sessions because some clients made the learners accountable for applying the learning in the workplace.  There is this magical thinking that a training should change people, and that if people fail to change, it is the training’s fault. Training doesn’t change people, leadership does. Training provides the tools for change. Leadership makes people accountable for change.
  3. Not all HR Managers or Training Managers are interested in a free follow through session. The sad part of the training practice in the Philippines is this, Many HR and Training Managers still don’t appreciate the magnitude of their roles, or if they do, they don’t have the leadership capacity to act on it.
  4. A Follow through session builds people’s confidence in trying new things.  I write this article in the hope that those who are keen about talent development integrate learning follow-up sessions as part of their learning and development strategy.  For change to become permanent, it needs to become a habit. A single learning event can’t make people change. Repeated practice of what they learn does.  We need to look at learning as journey of many steps and repetitions rather than an event that we tick off from our activities checklist.

I learned one powerful lesson from my last follow through session. Each of the participants said that what helped them succeed is consistent follow through which their leader is keen on doing to them.  For people to learn, they have to be accountable for learning. For them to do be accountable, the leaders in the organization including HR need to find the leadership in them to make others accountable for their own leadership growth.


Bring ExeQserve Training to your organization to know how this can work for you.
   



Moving Towards Talent Development

UPDATE: It's finally happening! PSTD is hosting the Talent Development Summit on May 31, 2019 at the PICC. If you are Head of Learning and Development, Head of HR or Manager who is keen on developing a culture of talent development in your organization, or a consultant responsible for the people development of many organizations, you should be part of this. Know more and share more. Please check this link for more details


Disclosure:  I am a member of the Board of Trustees of the Philippine Society for Talent Development (PSTD) formerly known as Philippine Society for Training and Development.  What I share here is a personal opinion and not representative of the organization’s ideals and initiatives.



It’s time we do this!  I believe it is time we break the barriers that hinder training or learning and development managers from really creating solutions to help people achieve their full potentials in the organization.  

No, I don’t think Talent Development is another play with words like from human resource to human capital, or from training and development to learning and development. I think that if we make the right choices, those who will oversee talent development will truly bring people development in the forefront of organizational performance. I do think, however that for us to be able to do this, we need to change our mental model about the things we do today. For many organizations, we have this disjointed approach that makes us ineffective in what we do. We created all sorts of HR silos that don’t talk to each other. People in the organization can’t make heads or tails of what we do so they just blindly comply with whatever it is we think we are doing.

When PSTD announced the change in name, people started asking what Talent Development is and how it is different from training and development. I often compare talent development as a whole play ground while training as seesaw. In talent development, aside from training, we have other developmental systems we can put in place like, performance management, career and succession, knowledge management, culture building, coaching and mentoring, etc. However, now that I think about it, I think I’m wrong to use that playground metaphor. The reason is that metaphor still indicates that the talent development elements are not necessarily connected. I think that shouldn’t be the case. There is a need to develop an integrated, seamless and efficient system for talent development that starts the moment HR thinks of hiring a talent, to having that talent achieve his/her full potential in the organization.  I would like to share here how I see it.

Competency Development – I believe that integrated talent development system should be resting on a solid framework. It is important for HR professionals to learn competency mapping, position and talent profiling, and assessing competencies so that they can identify what’s already there and what needs improving.

Recruitment as the start of talent development. Having clear organizational competency model, it will be easier to determine which ones are required before hiring decision is made and which one’s can be developed if potentials are there. A good competency-based assessment system should help us determine gaps and provide career development road map right at the onset.

Career-pathing starts at the onset.  If the person who used to oversee training is now responsible for talent development, he/she will now have a vast means of well, developing talents. When the career path is set, learning and development initiatives are more tailor-fitted, but not only that. The talent development manager will now be more fully empowered to engage in all the 10-20-70 of it.

Performance Management implementation and administration is often separate from training and development. It is often handled by a different person or very seldom used as a tool for a concerted developmental effort. Embracing a talent development framework that connects recruitment, training,  and performance management, among others will use this very powerful tool if wielded properly to align development efforts that can lead to performance improvement - the true reason why we have a performance management system in the first place.

Succession Management is one side of a coin, career development is the other. A good talent development strategy should lead to a deeper pool of talent.

Culture building is an essential ingredient in talent development. Without a culture of learning, without having all the leaders of the organization having the sense of ownership to do their part in talent development, this can easily swiftly become irrelevant and waste people’s time. I believe that if organization’s are to succeed in transitioning to talent development, those who champion this should offer solution in how to build the necessary culture that will make talent development thrive.

As head of the Programs and Professional Development committee of PSTD, I, together with like-minded HR and L&D professionals are embarking on a series of research and development work that will offer solution so we, who wish to embrace this role may succeed in truly developing talents in our organization. If you are interested in joining us, please let me know. 

   



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