Much ado about due dates--updated and more...

Following recent changes to how Undo Shipped works and how notes are indicated, this is an update of a November 2022 post about due dates.

Due dates in the NHAIS ILL System are calculated from the day a request is marked Shipped. By default, the system assigns a date 42 days (6 weeks) in the future. You can set different default loan periods for different formats and for renewals vs. initial loans if you fill out the Lending Policy form.

BUT there are times you may wish to have a special due date on an individual request. That's usually when the borrower has requested an extended loan period, often for a book group. Always look for the "note" icon to the left of the title in the Lender's Pending List--that tells you you should click on the title to see the Borrower's Notes in the Lender's Full Record Display.

You can submit a custom due date at the SAME TIME the status change to Shipped is submitted. You MUST be viewing the Lender's Full Record Display, not the Lender's Pending List, to enter a custom date.

If you realize after the request is Shipped that you should have entered a custom due date, you can use Undo Shipped to change the status back to Pending and get a do-over.

Undo Shipped is available until the borrower marks the request Received. Once a request is Received by the borrower, you  have another opportunity to change the due date by choosing the Renewed by Lender option.

If you're responding to a Renew Pending request from the borrower, you have the option to enter a custom due date at the SAME TIME you submit the Accept Renewal status change. If you don't submit a custom date with the approval, the system will assign a due date that is 42 days (or whatever default renewal period you've specified on the Lender Policy form) from the CURRENT DATE rather than adding to the original due date. (If you accidentally submit Reject Renewal instead of Accept Renewal, there's an undo for that!)

Now that you know, (with apologies to Cole Porter) do do that "due" voodoo that you do so well. Adieu. 

   

We didn't plan it this way but it develops that there'll be nobody in NHAIS Services today (Wednesday, July 22). If you need to report an urgent NHAIS matter today, please direct your issue to Mindy Atwood (mindy.atwood@dncr.nh.gov) or 603-271-2393). We'll be back to normal Thursday.
 

   

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Tuesday, July 21). This software update includes an enhancement that will affect only the 33 public libraries and 17 school and special libraries that still maintain holdings in the system's union catalog (the NHU-PAC). These libraries either have no automated catalog or have one that cannot serve as a Z39.50 target in the ILL system. With tonight's update, they'll see a "My Library Owns" indicator where that applies in search results. Users will be able to see at a glance whether their library owns a title without opening the full record.

   

This is a friendly reminder that the regular North Country ILL Van deliveries are ON HOLD until our NC driver returns.

IN THE MEANTIME, we are running North Country Hub Library Routes. Included below is a grid showing the Hub routes, the Hub libraries, and which libraries are associated with each Hub.  

Associated libraries should deliver their bins to their designated Hub. Bins will then be exchanged at the Hubs by the ILL Van driver, and the libraries can then retrieve their bins from their Hubs.

        North Country Hub Route #1 - Thursdays
Whitefield -     Jefferson
                        Twin Mountain
                        Stratford
                        Dalton
Colebrook -     Errol
Lancaster -      Groveton/Northumberland
Lincoln -         Moosilauke/North Woodstock
Plymouth -      Campton
                        Wentworth
                        Rumney
                        Thornton
280 miles


        North Country Hub Route #2 - Fridays
Conway -    Madison
                    Bartlett
                    Jackson
                    Chocorua
                    North Conway
White Mtn C.C.-    Berlin
                               Randolph
                               Gorham
Bethlehem -    Franconia
Littleton -        Monroe
Bath -              Haverhill
                    North Haverhill
                        Lisbon
                        Woodsville
                        Piermont
Lyme/Converse Free (pick up will be on Mondays) - Orford
260 miles

HUB LIBRARY OPEN HOURS:

Colebrook 126 Main Street, Colebrook, NH 
o    Monday, Wednesday, Friday- 10 AM to 1 PM
o    Tuesday: 10 AM to 1 PM
o    Thursday: 1 PM to 5PM
o    Saturday: 9 to 12
o    Sunday: Closed

Lancaster- Weeks Memorial Library 128 Main Street, Lancaster, NH
o    Monday: 1:00 PM to 4:30 PM & 7:00 PM to 9:00 PM
o    Tuesday: 9:00 AM to 4:30 PM
o    Wednesday: 1:00 PM to 4:30 PM & 7:00 PM to 9:00 PM
o    Thursday: 9:00 AM to 4:30 PM
o    Friday: 1:00 PM to 4:30 PM
o    Saturday: 10:00 AM to 12:00 PM
o    Sunday: Closed

Whitefield- 8 Lancaster Road, Whitefield, NH
o    Monday 9:00 - 12:00 pm
o    Tuesday: 10:00 am – 06:00 pm
o    Wednesday 09:00 am – 04:00 pm
o    Thursday 10:00 am – 06:00 pm
o    Friday 10:00 am – 01:00 pm
o    Saturday 9:00 am – 01:00 pm
o    Sunday Closed

Lincoln
o    Monday - Friday: 10 AM to 8 PM 
o    Saturday: 10 AM to 2 PM 
o    Sunday: closed 

Plymouth 1 Russell Street, Plymouth, NH 
o    Monday-Wednesday 10 AM to 8 PM
o    Thursday and Friday 10 AM to 5 PM
o    Saturday 10 AM to 2PM
o    Sunday- Closed

Conway Public Library -- 15 Greenwood Ave, Conway, NH 03818-2100
o    Mon - Thu - 9am-8pm
o    Fri – 10:30am-5pm *delayed opening the last Friday of every month (10:30am)
o    Sat - 9am-1pm
o    Sun - Closed

White Mountains Community College Fortier Library -- 2020 Riverside Drive, Berlin, NH 03570
o    Monday- Friday 8am- 3:30pm
o    NOTE: The Fortier Library is at the far end of a hall. They have a cart you can borrow to get your bin(s) to the library more easily, but you’ll need to either call them to let them know you are coming or go into the library first to get it. The library’s phone number is 603-342-3087.

Bethlehem- 2245 Main Street, Bethlehem, NH
o    Monday, Wednesday, Thursday 1:00 PM – 7:00 PM
o    Tuesday, 10 AM to 4 PM 
o    Friday, 10 AM to 4 PM
o    Saturday 9 AM to 1 PM
o    Sunday- Closed
NOTE: Laura Clerkin has kindly said that if a library needs to drop off outside of open hours, libraries may contact her directly at lclerkin@bethlehemnhlibrary.gov to make arrangements. 

Littleton Public Library – 92 Main Street, Littleton, NH 03561
•    Monday- Closed
•    Tuesday- 9:30 AM- 7PM
•    Wednesday- 9:30 AM- 7PM
•    Thursday- 9:30 AM- 5PM
•    Friday- 9:30 AM – 5PM
•    Saturday- 9:30 – 2 PM
•    Sunday- Closed

Converse Free Library- 38 Union St, Lyme, NH 03768
•    Monday: 1 to 5 pm
•    Tuesday: 10 am to 5 pm
•    Wednesday: 10 am to 8 pm
•    Thursday: 10 am to 5 pm
•    Friday: 10 am to 3 pm
•    Saturday: 9 am to 12 noon
•    Sunday: Closed

Bath Public Library – 4 West Bath Rd, Bath, NH 03740
•    Monday: 9 am to 12 noon; 12:30 pm to 5 pm
•    Tuesday: Closed
•    Wednesday: 9 am to 12 noon; 12:30 pm to 5 pm
•    Thursday: 9 am to 12 noon
•    Friday: Closed
•    Saturday: 9 am to 12 noon
•    Sunday: Closed
NOTE: Bernie Prochnik has kindly said that libraries can also drop off bins on Tuesday mornings.

Thank you,

Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library
N.H. Department of Natural & Cultural Resources

   

Reminder: Today’s SE-B route is cancelled (Monday, 7/20).  The driver is doing the Capital delivery route instead. 

As mentioned in an earlier email, starting 7/13, the SE-B route will remain cancelled until further notice.  For the time being that driver has been reassigned to the Capital route. The Capital District route libraries will receive delivery on Mondays instead of Thursdays.

The SE-B (Monday) Libraries that are affected by today’s route cancellation are as follows:

Salem
Derry
Nashua
Milford
Amherst
Merrimack
Bedford
Manchester


Jennifer M. Finch (she/her)
Supervisor, Reference & Information Services and State Data Coordinator
New Hampshire State Library
N.H. Department of Natural & Cultural Resources