The latest from NHAIS Notes...
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Due to the two Thursday holidays and lack of staff we need to cancel the Southwest-B van route on Friday [Jan. 2]. Also on Friday, we will deliver to the libraries on the Lakes Region Thursday route. We will also deliver to the regular Friday Lakes Region route.
This will be my final email as I’m retiring at the end of the day. If you need assistance with van delivery questions, please call the Circulation Desk [603-271-2616]. Take care.
Best, Jill M Witham Van Service Coordinator New Hampshire State Library
We are aware of an issue in the NHAIS ILL System when lenders enter a custom due date via the calendar. Selecting, say, Feb. 12 results in Mar. 12 being entered in the request form. This issue has been reported to Auto-Graphics. While we wait for a fix, you can open the calendar a second time, navigate to the correct month, choose the correct date, and all should be well.
The NHAIS ILL System will be offline briefly tonight (Tuesday, Dec. 30) starting at 10 o'clock. This service interruption is for a software update that includes a new feature.
Borrowers will now be able to create new requests from old ones. It's already possible to re-send a request that's in Unfilled, Canceled, or Expired status. The new feature allows a Complete request to serve as the basis for a new request. Bibliographic and patron data will be retained while the need-by date will be recalculated.
Select the desired request from the list of Complete requests on the borrower's side of the Request Manager. In the Borrower's Full Record Display, you'll see there's a new button: Request Again. When the button is clicked, a new request form opens so staff can edit as needed. When you click Submit, a new request number (with its own history) is generated. For libraries that allow patron-initiated requesting in the system, patrons will be able to create new requests from their own requests in Complete status. Logged-in patrons should go to Your Account > Items from Other Libraries. Requests viewed this way will now be separated into Active and Completed requests. Choose the Completed tab and select the desired request. After clicking the Request Again button, a new request form will open that can be updated as needed. After clicking Submit, a new request number is generated.
All ILL van routes are cancelled for today [Monday, Dec. 29]. Thank you, Mindy Atwood Administrator of Library Operations :: Assistant State Librarian New Hampshire State Library
[In addition to the previously announced cancellations of the Southwest-B and Lakes Region routes today] the North Country ILL van delivery route is cancelled for today (Wednesday, December 24). Affected libraries are as follows:
1. Plymouth 2. Rumney 3. Wentworth 4. Warren 5. Orford 6. Haverhill 7. North Haverhill 8. Woodsville 9. Bath 10. Lisbon 11. Littleton 12. Bethlehem
Peace and goodwill, Jennifer M. Finch, MSLIS Reference Librarian and State Data Coordinator New Hampshire State Library
"Posted by:" noreply@blogger.com (David Harris)
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