As previously mentioned, there's a new look ahead for the Request Manager screen in the NHAIS ILL System. Here's an updated look at what you might see at the start of next month. When you first open the new Request Manager, you'll see all request ...
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New Request Manager views and more...


New Request Manager views

As previously mentioned, there's a new look ahead for the Request Manager screen in the NHAIS ILL System. Here's an updated look at what you might see at the start of next month.

When you first open the new Request Manager, you'll see all request statuses listed but the ones with a count of zero will be grayed out. The total number of active requests in each grouping (such as Borrower Action Items) is displayed to the right of the grouping's label. You can hide all those grayed-out entries by selecting the Active tab in the upper right.

In this view, any grouping with all zeroes will display "No Requests." Note the red dot in the above example, next to Overdue on the borrower side. That indicates there's an unreviewed note in one or more of the requests in that status. If you just want to see requests with unreviewed notes, you can choose the Unreviewed Notes tab in the upper right.

Changes to request notes were introduced earlier this month. The red dot is one more feature to increase the chances a note will be seen.

How do you make the unreviewed note icon and the red dot go away? You'll need to view the full request record--the red dot on the Request Manager screen and the unreviewed note icon on the status list will guide you to the title(s) you need to click on. 

You could also choose the unreviewed notes icon near the top right of the status list to narrow the list down.

On the full record display screen, click on Review Notes (near the top left).

Once you've read the note in the pop-up window, click Acknowledge Notes to clear things--or choose Cancel if you want the request to continue to be flagged as having an unreviewed note.

CAUTION: Those All/Active/Unreviewed Notes choices on the Request Manager screen are "sticky" from session to session--whatever's selected when you log out will be in effect when you (or somebody else) next uses the same login. If you leave Request Manager with Unreviewed Notes chosen, you may be fooled by seeing a bunch of "No Requests" messages in each grouping the next time you use Request Manager. Choosing Active or All will reveal any requests waiting for your attention.

   
 

Public Library Survey UPDATE

I’m here with an update on the 2025 Public Library Survey. 

As of 10:30 a.m. today [Friday, Mar. 20], fifty-seven (57), or roughly 25%, of all participating NH public libraries have submitted their surveys. Well done, folks! *cheers, applause, and cries of “huzzah!”* 

As for the rest of you, 😉 there are 42 days left to the April 30th submission deadline. You can do it! Please send me your data.

A note:

Edit Check problems
There have been some continued problems with a few of the edit checks popping up when they shouldn’t, most notably with the Young Adult Programs and General Interest Programs auto-filled totals (3.1c – Programming Totals). It is an added irritation that you don’t need. I’ve submitted a help ticket with Counting Opinions, the survey vendor, and I hope to have those problems corrected soon. In the meantime, if any of these edit checks appear while verifying your library’s survey, adding an explanatory note to the line where the error appears should clear them.  

Screenshots of examples of the annoying edit checks and where to enter a note: 

Please contact me if you’d like to talk through, walk through, or video-call through the survey and its idiosyncrasies. I’m here to help!

A Happy Vernal Equinox to you all,
Jen

Jennifer M. Finch (she/her)
Reference Librarian and State Data Coordinator
New Hampshire State Library
N.H. Department of Natural & Cultural Resources
20 Park St.
Concord, NH 03301
Office: 603-271-2060
Ref Desk: 603-271-2144
Jennifer.M.Finch@dncr.nh.gov
 

   
 

No SE van Fri 3/20

The SE ILL van route is cancelled today [Friday, Mar. 20]. Affected libraries are as follows:

Northwood
Center Strafford
Barrington
Rochester
Somersworth
Dover
Lee
Durham
Newmarket
Portsmouth
Rye
North Hampton

Happy First Day of Spring! Enjoy your weekends.

Jennifer M. Finch (she/her)
Reference Librarian and State Data Coordinator
New Hampshire State Library

   
 

Changes coming to Request Manager

If all goes according to plan, you'll see a new Request Manager layout when you log into the NHAIS ILL System on April 1. It's not an April Fool's joke, it's something that's been in the works for a long time. Normally, we tell you about program updates the day they're installed. With this update, we're offering a little early glimpse.

This is how things looked in development a couple of months ago. What shows up at the start of next month may appear a little different.

"Items awaiting trading partner response" will be renamed "Awaiting Lender [or Borrower] Action" and completed requests will be moved to their own grouping. You can choose whether you want to see all statuses on the Request Manager screen (as is the case now) or just see active statuses (as seen above)--or even just statuses where there are requests with notes that haven't been looked at. Those display options are sticky from session to session.

Other new features: the Request Manager screen will auto-refresh every 30 seconds and you'll see a red dot where there are unreviewed notes. The latter feature joins other recent efforts to increase the likelihood that notes attached to requests are seen by the appropriate parties. Also new: you'll have the option to make Request Manager the default opening page when you sign in.

The functionality of status lists (which you see after clicking on an active status) remains unchanged.
   
 

Brief ILL outage Tue 3/17 10pm

The NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Tuesday, Mar. 17) for system maintenance. No software enhancements will be installed tonight. 

   
 

"Posted by:" noreply@blogger.com (David Harris)