Hub Library Open Hours (addendum to RE: North Country van route update) and more...
Hub Library Open Hours (addendum to RE: North Country van route update)Here is a list of the open hours for each of the NC Hub libraries –    
North Country Van Route UpdateWe continue to refine and improve our plan to continue service to libraries who receive inter-library loan delivery through North Country routes. Please see below for a list of current hub libraries and our suggestions about where libraries can drop off. If your library would prefer to use a different hub, that is fine, please just let us know so that we are sure we get the bin to the right location. Please note, there are a few changes from last week. I want to acknowledge that this is no one’s preferred method of operation. I also want to thank you for your patience as we’ve been building the plane while flying the plane. I’d like to share some factors and facts with all of you so that you can understand what we are doing and why: 1. The usual North Country routes driver lives in the area. This means that many days during the week she can start or end her day near the libraries in Coos, Carroll, and Grafton Counties. When we have a substitute van driver, that person starts and ends the day in Concord. 2. In the past, we have had a roster of five circulation/reference staff members who, under “other duties as assigned”, were able to fill in on routes when drivers took vacation or were out for medical reasons. Today we have a roster of three— Diana, me, and one substitute driver. Additionally, when Diana drives, that requires us to find people who can fill in for her at the circulation desk that day. Sometimes that is not achievable. 3. At this time, we do not know how long we will have to operate like this. I acknowledge that is its own difficulty, and I am sorry for that. 4. The North Country routes, while the most affected, are not the only inter-library loan routes affected lately. Libraries in the southwest corner of the state have also recently dealt with multiple cancelled routes and reduced deliveries for several weeks while we sought to hire a new driver. A director on the seacoast is making the trip to Concord tomorrow to drop off and pick up bins for three libraries because their usual driver is on vacation. 5. I am deeply appreciative of the work and effort that Diana and Jen have put into this plan. However, these decisions are mine and mine alone. Please direct any questions, comments, or concerns directly to me. 6. I would like to propose that for two weeks we all give this plan a chance to work. Then, on 7/29, I will make myself available via Zoom to take your collective feedback, ideas for improvement and virtual rotten vegetables. With thanks, Mindy  Mindy Atwood Administrator of Library Operations :: Assistant State Librarian New Hampshire State Library N.H. Department of Natural & Cultural Resources 20 Park Street :: Concord, NH 03301 603-271-2393 (w) :: 603-573-6402 (m) mindy.atwood@dncr.nh.gov nhsl.dncr.nh.gov
ILL Van routes for the week of 7/13/2026Here is a summary of what the ILL van routes look like for this week:
Monday, 7/13 (yesterday) – SE-B route was cancelled. The driver did the Capital delivery route instead. [As mentioned in an email last week, starting 7/13, and The SE-B route will remain cancelled until further notice, as for the time being that driver has been reassigned to the Capital route. The Capital District route libraries will receive delivery on Mondays.] Tuesday, 7/14 – SE-C route cancelled (Driver on a much-needed vacation). Affected libraries: Deerfield, Nottingham, Epping, Newmarket, Stratham, Greenland, Hampton, Hampton Falls, Seabrook, Kensington, East Kingston, Exeter Wednesday, 7/15 – SE route cancelled (Driver on vacation). Affected libraries: Northwood, Center Strafford, Barrington, Rochester, Somersworth, Dover, Madbury, Lee, Durham, Portsmouth, New Castle, Rye, North Hampton Thursday, 7/16 – SE-B route cancelled (Driver on vacation). Affected libraries: Auburn, Windham, Pelham, Salem, Derry, Londonderry, Hudson, Nashua, Milford, Amherst, Merrimack, Bedford, Manchester. NOTE: The regular NC routes are suspended until further notice. Instead: Thursday, 7/16 – TWO NC Hub Routes will run. Details to be sent out in a future email. Friday, 7/17 - A NC Hub Route will run. Details will be sent out in a future email. Thank you. Please send any questions to nhslill@dncr.nh.gov Jennifer M. Finch (she/her) Supervisor, Reference & Information Services and State Data Coordinator New Hampshire State Library N.H. Department of Natural & Cultural Resources
No SE-B Van Mon, 7/13The SE-B ILL Van route had to be cancelled today. My deepest apologies for the late notice.
Affected libraries are as follows: Salem Derry Nashua Milford Amherst Merrimack Bedford Manchester Hooksett Please bear with us, thank you! Jen Jennifer M. Finch (she/her) Supervisor, Reference & Information Services and State Data Coordinator New Hampshire State Library
Sorting fix and request form enhancement coming Thu 7/9 10pmThe NHAIS ILL System will be offline briefly starting at 10 o'clock tonight (Thursday, July 9) to allow installation of program updates.    
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