This week our Company had our annual “remote” celebration and it was no small feat. With about 35 teams of people located from Auburn, Maine to Palm Beach, Florida it was an amazing technological achievement for an organization like ours with ...

 

Steve on Leadership | The 8-Cs of Our Company Culture



The 8-Cs of Our Company Culture

This week our Company had our annual “remote” celebration and it was no small feat. With about 35 teams of people located from Auburn, Maine to Palm Beach, Florida it was an amazing technological achievement for an organization like ours with limited financial resources, but plenty of heart.

As I watched the live event this year with our Concord, NH team I was inspired by the wonderful culture our team members have created. As I thought about Paul Spiegelman’s 8 Cs of company culture, I think our team is right in line with him.

Eight Cs of Company Culture. A few years back I read an Inc Magazine article about 8 Tips from Paul Spiegelman, the founder and CEO of Beryl Co., a call-center company in Bedford, Texas, for how he built his...

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Immigrant Entrepreneurs and Your Fireworks

Photo of fireworks by Alejandro Scaff

What gets lost in the immigration rhetoric today is how many of our American businesses got started by immigrants. So as you watch beautiful fireworks this weekend, remember it was two immigrants to this country, Angelo Lanzetta and Antonio Zambelli, who created the two largest fireworks companies in the United States today –  Fireworks by Grucci and Zambelli Fireworks.

If you would like to learn more about the fireworks industry in the United

States you can read my article Business of Fireworks.

Photo – Felix and Concetta Grucci – Grucci Website

Angelo Lanzetta. In the 1850s Angelo Lanzetta was an apprentice in a fireworks company in Bari, Italy. Then in 1870 he immigrated into...

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Will Cellphone Videos Limit Cop Promotions?

Last week I wrote about how important it is for us to know how to tell stories in less than 400 words, which, if spoken, is about four minutes. So today let me tell you an amusing 400 word story about why one older policeman might be glad we didn’t have 24/7 police video recordings in the 1970s.

Policeman Thankful No Cellphones in 1970s

I wonder how many of today’s police officers will never be promoted to police chief because of a publicly released cellphone video.  And I don’t mean a video of something bad they did, but rather of something stupid they did. You know, like the rest of us.

I am sure there are police chiefs today, who are grateful there were no cellphones around in their earlier days and Police Chief Chris Kingsbury is...

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Five Tips for Writing Short Stories

I only know one Bart Simpson line, “I like Stories.” And I use this line often when someone says to me, “Do you want to hear a good story?”

I bet you like good stories, too. Storytelling seems to be hot right now. Why? Because it is one communication strategy that really engages people when done effectively. Storytelling, whether spoken or written, is a skill. And it is a skill that effective leaders need to develop and continuously practice.

This week I have done some reading about how to write effective stories. Here are my five tips for constructing an effective short story.

Understand your story’s purpose and write a title. Write down for yourself what “it” is you are trying to accomplish with the story. Is it a story that...

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Getting to the Point, Do You BLUF or BLAB?

Effective leaders know how to get to the point. Have you ever read a long email that never seems to get to the point? I know I have so I work very hard not to be one of those writers.

Recently I read that military leaders train people to practice “BLUF” when speaking or writing. BLUF stands for “Bottom line up front”. My first reaction was that since this acronym did not fit the purpose, it would be easily forgotten. I was wrong. I can’t seem to get it out of my mind.

I shared this concept with someone I know and the person said, “Oh yeah, that won’t work for me.”

We smiled and I said, “So you must practice BLAB then.”

“What’s BLAB?” the person asked.

“Bottom line at bottom,” I said, and the smile faded...

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