This is a booklet that describes the process of thinking through a. situation, using the TOC Logical Thinking Processes, to show how systems. thinking plays an important role in really developing lasting solutions to. problems, whether they bedevil the ...
The new book from Steven J. Spear and Gene Kim takes a look at what makes for winning organizations and develops what they call a new theory of performance management - why do some organizations really seem to fly year-over-year while others do not? Why is it that some organizations can really take advantage of the tricks and techniques of Lean or DevOps or Theory of Constraints or agile software development or <pick your approach>, while others never seem to find their footing? ...
I came across a recent CIO.com article on Why IT projects still fail that references a KPMG technology survey and interviews with some high-level leaders. While I was initially hoping for some interesting insights, I discovered that the article was full of a familiar set of surface level “problems.” In fact, the problems are all simply solutions disguised as problems.
Deming’s Journey to Profound Knowledge by John Willis and Derek Lewis is the story of how W. Edwards Deming’s background, education and experiences inspired him to develop his System of Profound Knowledge. The book is sort of a biography, but very focused on those elements that led him to be the important figure in many circles. The authors wrap up the book with some thoughts on how Deming’s thinking continues to influence our world of work, emphasizing their perspective in IT environments. [Note: I received a...
