Do you recall the last time you felt on the same wavelength with someone? It’s that sense that you know what others are thinking and feeling and that they “get you” too. At work, being on the same wavelength is what keeps team members connected, ...
Do you recall the last time you felt on the same wavelength with someone? It’s that sense that you know what others are thinking and feeling and that they “get you” too. At work, being on the same wavelength is what keeps team members connected, coordinated and focused on their shared tasks. Connection between people expedites the flow of information ... Read More
Most people think of improving social skills as the path to better relationships, but there is another way that may surprise you–expanding your awareness. This article explores three levels of awareness important for human relations and offers insights and tools for improving your interpersonal and professional relationships. Your awareness is like looking through a lens—what you focus on ... Read More
Picture this: You’ve just been notified that you’ll be facilitating a multi-disciplinary team in implementing a new initiative. You schedule the first meeting and prepare an agenda, feeling confident that you’ll run this meeting like any other. You start the meeting with an ice breaker, launch into introductions, and get right to work on meeting logistics, sharing your draft of ... Read More
I recently attended a project meeting in which a senior level manager popped in unannounced to complain that a process change she initiated hadn’t been implemented by the team. She scolded people for “dragging their feet,” and when team members asked questions about the implementation plan she responded that she had already explained it and therefore had “no compassion for ... Read More
In Switch, a powerful book on change, authors Chip and Dan Heath illustrate that change of any kind, from organizational improvement to personal growth, is an emotional journey that is frequently at odds with rational intentions and plans. Switch offers compelling and useful principles of change that blend emotional and rational approaches to “change things when change is hard.” The emotional ... Read More