- Digital financial services software company Finastra unveiled its new analytics solution for lenders this week, Data Insights 2.0.
- Available for Finastra's mortgage origination solution, Originate Mortgagebot, Data Insights 2.0 gives lenders a comprehensive view of the borrower journey through the application process to identify areas of friction and applicant drop-off.
- Finastra was formed via a merger between Finovate alum Misys and D+H in 2017. Chris Walters is CEO.
A new...
As financial institutions increasingly deploy AI across customer service channels, many are wondering where they should start.
At FinovateSpring in San Diego earlier this year, I spoke with Cresta Director of Customer Success Stacy Osorio about how banks, credit unions, and fintechs should think about customer experience, contact center transformation, and AI-driven automation.
One of the biggest opportunities, Osorio explained, is not simply using AI to reduce costs, but leveraging...
- Ramp raised $750 million at a $44 billion valuation as it expands beyond corporate cards and expense management.
- The company is betting AI token spend will become a major business cost category requiring new financial infrastructure.
- Ramp launched Stack, an AI-native accounting platform, as it pushes deeper into automation, accounting, and enterprise finance.
Corporate card and expense management platform Ramp is on a roll this week. In addition to launching Stack, an...
The recent crisis involving Bilt, a fintech that specializes in rent-payment rewards, is almost a perfect storm of the challenges faced by fintechs, banks, regulators, and their customers when it comes to third-party partnerships and their discontents.
This week, the Consumer Financial Protection Bureau (CFPB) reported that it had met with Bilt to discuss the issues surrounding the flawed transition process when its partnership with Wells Fargo ended in February of this year. The two...
- Digital banking provider Bankjoy announced that its personal finance platform JoyCompass is now deployed with 30 community financial institutions.
- Embedded directly into users' digital banking experience, JoyCompass is designed to help boost financial wellness while giving community financial institutions valuable data to help them deepen client engagement.
- Bankjoy made its Finovate debut at FinovateFall 2016 and most recently demoed its technology at FinovateFall 2023. Michael...
