- Backbase launched Conversational Banking, an agentic AI solution that allows banks to move beyond answering customer questions to executing banking tasks within predefined permissions and controls.
- More than 10 banks are already using the solution, with one major South African bank increasing self-service containment from 20% to 70% across 22 million customer interactions.
- The launch highlights a broader shift toward AI-powered execution in banking, raising questions about whether...
This week's edition of Finovate Global showcases recent fintech news from South Korea.
Gwangju Bank and Toss announce stablecoin QR payment PoC
Korea's Gwangju Bank announced that it had successfully completed proof of concept (PoC) for stablecoin-based QR code payments in partnership with Seoul-based superapp Toss. The PoC linked the Gwangju Bank mobile app, the Toss app, and Toss Place payment terminals. Selecting stablecoin payment in the bank app opens the QR scanner in the...
- Know Your Business (KYB) platform Intrepid Fox has teamed up with KYB data and public register provider Topograph.
- The partnership will combine Intrepid Fox's KYB workflows with live company records from official registers for onboarding and ongoing reviews.
- Intrepid Fox most recently demoed its technology at FinovateEurope 2025 in London.
UK-based Know Your Business (KYB) platform Intrepid Fox announced a partnership with Topograph, a company that provides the data layer for...
For much of the financial services industry, the conversation around AI has focused on creating efficiencies by automating processes, reducing costs, and replacing manual work. But banks may be overlooking AI's biggest opportunity. Rather than focusing on what AI can eliminate, financial institutions may find greater value in using the technology to better understand their customers, anticipate their financial needs, and deliver personalized experiences that drive revenue.
In this...
- UK-based open banking platform TrueLayer raised $27 million in a funding round led by CDP Venture Capital, bringing its total funding to $348.8 million.
- TrueLayer is expanding beyond one-time pay-by-bank payments with recurring payment capabilities and its acquisition of BNPL provider in3, positioning itself to compete more directly with traditional card networks.
- The investment reflects Europe's push for greater financial sovereignty, supporting the development of European-owned...
